From £20
Min. call-out £75
Dry in 2 hours
Hot water extraction
Fully insured
£2m / £10m cover
Weekends available
At no extra cost
Safer Contractor accredited ● Eco‑friendly, non-toxic products ● London & Hertfordshire
Deep carpet cleaning that reaches the base of the pile
Silkway Cleaning's professional carpet cleaners work for homes, landlords and businesses across London. We use hot water extraction (often called steam carpet cleaning), which rinses grit, sticky residue and allergens out from the base of the pile instead of pushing them deeper. It is the method recommended in most carpet manufacturers' care guides. A typical 3-bedroom house takes our team about 2 hours.
WHY SILKWAY
DBS-checked & trained
Safe for children & pets
Safer Contractor accredited
Fully insured
For homes, tenants and landlords
Domestic carpet cleaning in London
Deep steam carpet cleaning for houses and flats across London and Hertfordshire. Eco-friendly products that are safe for children and pets, and most carpets are dry the same day within 2 hours. The stains we see most in London homes are drink spills and pet stains, and we treat both every week.
Prices from £20, minimum call-out £75. Weekends at no extra cost. Same-day slots subject to availability.
2 hrs
for a typical 3-bedroom house
Same day
most carpets dry within 2 hours
Safe
non-toxic, safe for children and pets
Offices, restaurants, hotels and every building in between
Commercial carpet cleaning in London
Office, restaurant and hotel carpet cleaning for London businesses, done early, late or at weekends so your doors stay open. We arrive with RAMS and insurance certificates, and we are Safer Contractor accredited with £2m public and £10m employers' liability cover.
Office carpet cleaning out of hours.
Dining room carpets, grease and spills.
Bedrooms, corridors and function rooms.
Communal hallways, stairs and lobbies.
Shared hallways, stairs and rooms.
Waiting rooms and consulting rooms.
Classrooms and corridors in the holidays.
Square Mile offices, out of hours.
Find the best commercial carpet cleaners in London
Offices, shops, hotels, schools and residential blocks are priced after a free site visit.
£2m
public liability cover
£10m
employers' liability cover
Out of hours
early, late or weekends
Free
site visit and tailored proposal
Office, hotel and restaurant carpet cleaning case studies
Communal carpet cleaning · 120-flat residential block · London
Sticky, stained corridor carpets to zero complaints
The problem: the block's directors were complaining constantly. Cleaning tasks were missed, and the communal floors and corridor carpets were sticky and stained.
What we did: the managing company brought in Silkway. We deep cleaned the communal carpets with hot water extraction, then kept them on a clear cleaning schedule, with our software tracking every task to completion.
0
complaints since
5
and counting
Restaurant carpet cleaning · Mayfair
Dining room carpets kept guest-ready, every service
The problem: the previous contractor consistently missed the agreed task list, and the dining room carpets showed the drink and food spills of a busy restaurant.
What we did: Silkway took over and cleaned the carpets after close, treating drink and grease spills before extraction, with every task checked and recorded.
0
complaints received
3 yrs
contract extension
Carpet stain removal: what's on your carpet?
Carpet stain removal, explained. Tap a stain to see what to do right now and how our carpet cleaners treat it.
Carpet cleaning prices in London. Built in seconds.
AREAS WE COVER
Local carpet cleaners near you
Tap a line to see the London and Hertfordshire areas our carpet cleaners cover.
Carpet cleaning areas we cover: Central: King's Cross, Bloomsbury, Marylebone, Regent's Park, Mayfair, Paddington, Bayswater, Belgravia. West: Notting Hill, Holland Park, Kensington, Hammersmith, Shepherd's Bush, Acton, Ealing. South West: Pimlico, South Kensington, Chelsea, Earl's Court, Fulham, Battersea, Clapham, Wandsworth, Putney, Balham, Wimbledon, Richmond. North West: Camden, Chalk Farm, Kentish Town, Belsize Park, Hampstead, Swiss Cottage, St John's Wood, Kilburn, Cricklewood, Willesden, Neasden, Wembley, Harrow, Stanmore, Golders Green, Brent Cross, Hendon, Colindale, Mill Hill. North: Angel, Islington, Holloway, Archway, Highgate, Muswell Hill, Crouch End, Hornsey, Harringay, Finsbury Park, Manor House, Stoke Newington, Stamford Hill, Wood Green, Alexandra Palace, Bounds Green, Arnos Grove, Palmers Green, Southgate, Winchmore Hill, Finchley, Barnet. East: Shoreditch, Hackney, Bethnal Green, Whitechapel, Wapping, Mile End, Bow, Canary Wharf, Stratford, Leyton, Walthamstow. Hertfordshire: Watford, Borehamwood, Elstree, Radlett.
Carpet, rug and upholstery cleaning by one team
Hot water extraction for every room.
Wine, coffee, ink and urine treated at the source.
Offices, restaurants and clinics, out of hours.
Wool, silk-blend and synthetic rugs.
Same visit as your carpets.
Check-out ready carpets.
Carpets in a regular cleaning plan.
Office cleaning in the Square Mile.
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OUR WORK
Before and after carpet cleaning results
Real jobs by our London carpet cleaners: stain removal, office carpet cleaning and stair carpet cleaning, all done with hot water extraction.
Deep carpet cleaning
Commercial carpet cleaning
Office carpet cleaning
Staircase carpet cleaning
Real
Silkway Cleaning
jobs
How our steam carpet cleaning works
01
Inspect
Fibre check and spot test.
02
Vacuum
Loose grit out first.
03
Pre-treat
Eco pre-spray on traffic lanes.
04
Agitate
Brushed into the pile.
05
Extract
Hot rinse in, dirt out.
06
Spot treat
Stains one by one.
07
Rinse
No residue left.
08
Groom
Pile set to dry evenly.
Why London carpets get dirty faster
Grit from pavements and the Underground is sharp enough to cut carpet fibres as people walk on it, which is why hallways turn grey first. Pollution and hard water leave a sticky film that vacuuming cannot reach, and that film holds new dirt even faster.
Homes should book a deep clean every 6 to 12 months, sooner with pets, children or allergies. Busy offices, restaurants and communal hallways usually need it every 3 to 6 months. Moving out? See end of tenancy cleaning. More tips on our blog.
Carpet types we clean, and how we treat each one
No two carpets should be cleaned the same way. Before we start, our carpet cleaners check the fibre, the pile and the backing, then choose the products, temperature and moisture level to suit.
Wool carpets
Wool is natural, absorbent and sensitive to heat and harsh chemicals. We use wool-safe products, lower temperatures and controlled moisture, so the fibres are cleaned without shrinking, browning or losing their softness.
Synthetic carpets
Nylon, polyester and polypropylene are the most common carpets in London flats, rentals and offices. They respond well to hot water extraction. Polypropylene holds on to oily soil, so a thorough pre-treatment makes the biggest difference.
Berber and loop pile
Loops can fuzz if they are brushed too hard, and stains can wick back to the surface if the carpet is over-wetted. We agitate gently, extract thoroughly and leave the carpet as dry as possible.
Saxony and deep pile
Long, soft piles trap more dust and grit. After extraction we groom the pile so it dries standing up, which brings back the even, plush finish.
Commercial carpet tiles
Office carpet tiles are low pile and stuck down with adhesive. We use controlled-moisture cleaning so the adhesive is not affected, and we can work through large floors section by section, out of hours.
Stairs and runners
Stair carpets wear fastest on the edge of each step. We clean them with hand tools, step by step, so the nosings, risers and corners get the same attention as the treads.
Commercial carpet care plans
Busy carpets in offices, hotels, restaurants and residential blocks do best on a schedule rather than an emergency call. We agree how often each area is deep cleaned, then fit the work around your trading hours: hotel rooms in rotation, restaurants after close, offices overnight or at weekends. Carpet cleaning can sit on its own agreement or be added to your contract cleaning.
Before we arrive
Clear small items, toys and anything fragile from the floor. Tell us about any stains, what caused them and whether anything has been tried on them already, as this changes how we treat them. Let us know about parking, and try to keep foot traffic off the carpet until it is dry.
Carpet cleaning FAQs
How much does carpet cleaning cost in London?
Carpet cleaning prices start from £20. The minimum call-out charge for domestic carpet cleaning is £75. Use the price builder above for an estimate by room. For commercial carpet cleaning we offer a free site visit with a tailored proposal.
What method do you use?
Hot water extraction for most carpets; low-moisture cleaning for delicate natural fibres after a spot test.
What are the most common carpet stains you remove?
Drink spills and pet stains. Wine, coffee, tea and pet urine make up most of the stains we treat in London homes, and fresh ones usually come out fully.
Is it safe for children and pets?
Yes. We use non-toxic, eco-friendly cleaning solutions that are safe for children and pets.
Do you clean office carpets?
Yes, out of hours, so your team can work as normal. We are Safer Contractor accredited and supply RAMS and insurance certificates before we start.
Do you do end of tenancy carpet cleaning?
Yes, on its own or with a full end of tenancy clean.
Which areas do you cover?
Every London borough and Hertfordshire. Find your neighbourhood on the map above.
Do you shampoo carpets?
We use hot water extraction instead of old-style carpet shampooing. Shampoo can leave a sticky residue that attracts dirt; extraction rinses the dirt and the cleaning solution out, so carpets stay cleaner for longer.
Is the online price final?
It is an estimate from our room prices. Very large or heavily soiled rooms may cost more, and we confirm before we start.
How long does carpet cleaning take?
A typical 3-bedroom house takes our team about 2 hours. Most carpets are then dry in about 2 hours, faster with a window open or the heating on.
Do you offer a guarantee?
Yes. Our carpet cleaning is guaranteed: if you are not happy with the result, tell us and we will put it right. If a stain is permanent, we are unable to offer anything further.
Will every stain come out?
Fresh stains usually come out fully. Old or dye-based stains may only lighten, and we tell you before we start.
Do you clean carpets in hotels, restaurants and residential blocks?
Yes. We clean hotel bedrooms and corridors, restaurant dining rooms and communal carpets in residential blocks and HMOs, out of hours where needed. Every commercial job starts with a free site visit and a tailored proposal.
How often should carpets be cleaned?
Every 6 to 12 months at home; every 3 to 6 months in busy commercial spaces.
Can you come today or at the weekend?
Same-day subject to availability. Weekends at no extra cost.
Do you clean rugs as well as carpets?
Yes. We clean wool, silk-blend and synthetic rugs, either on the same visit as your carpets or on their own. Small to medium rugs start from £35 and large rugs from £45. For silk rugs, send us a photo first so we can give you a price.
BOOK ONLINE OR CALL
Book your carpet cleaning
Tell us about your carpets and we will come back to you with a price. Prefer to talk? Call 020 8488 1982.
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Prices from £20, minimum call-out £75
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Weekends at no extra cost
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Same-day slots, subject to availability
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Businesses: free site visit with a tailored proposal
Call us
Email us