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COMMUNAL AND BLOCK CLEANING ACROSS LONDON
Communal Block Cleaning Services London
Silkway Cleaning is a communal cleaning contractor for residential blocks, estates and mixed-use buildings across London and Hertfordshire. Stairwells, lobbies, lifts, corridors and bin stores are cleaned to a written checklist, with every visit checked in, ticked off and photographed for your managing agent or board.
MOST REQUESTED IN LONDON
Regular communal cleaning
Lobbies, stairwells, lifts and corridors
Bin store cleaning
Swept, disinfected and deodorised
Communal deep cleans
Carpets, windows and whole-block cleans
Photo-verified cleaning
Communal cleaning in London
From £19 per hour
Block clean in progress
EXAMPLE
Residential block · Weekly clean
7 of 12 areas done
Photos: 9
WHO WE WORK WITH
Block cleaning services for managing agents, RMCs and landlords
Residents judge a building by its lobby, stairs and bin store. We give block managers a cleaning contractor they don't have to chase: a written specification for each block and a visit record they can forward to directors or residents.
Managing agents and block management companies
One agreement for several blocks, with a visit record for each building.
Resident and right-to-manage companies
Clear tasks and photo proof that directors can check without visiting.
Housing associations
Communal and estate cleaning with RAMS, COSHH and DBS-checked staff.
Private landlords and freeholders
Shared areas kept clean between tenancies and inspections.
Developers and build-to-rent
Communal areas kept to standard for residents and viewings.
Mixed-use buildings
Residential cores, shared entrances and service areas on one schedule.
CHECKLIST
Our communal area cleaning checklist
Building communal area cleaning covers every shared space residents use. This is our standard checklist for communal block cleaning; yours is written for your block and agreed before we start.
Entrance and lobby
Entrance doors and glass cleaned, post boxes and intercom wiped, floors vacuumed and mopped, mats cleaned, cobwebs removed.
Stairwells and landings
Stairs swept and mopped, handrails and banisters disinfected, ledges and skirting dusted, litter removed.
Corridors and hallways
Carpets vacuumed, hard floors mopped, light switches, door handles and skirting wiped, internal glass polished.
Lifts
Lift car floor cleaned, mirrors and stainless steel polished, buttons and handrails disinfected, door tracks cleared.
Bin stores and refuse areas
Bin areas swept and disinfected, spills cleaned, odours treated, loose rubbish bagged and cleared.
External communal areas
Pathways, entrances and car parks swept and litter-picked, with pressure washing on request.
Windows and glass
Internal communal glass on every visit, with internal and external window cleaning on a set schedule.
Communal carpets
Regular vacuuming, with deep carpet cleaning and stain treatment when needed.
EVERY VISIT
Lobby, stairs, landings, corridors, lift and bin store cleaned; litter removed; touch points disinfected.
MONTHLY
Skirting, ledges, light fittings within reach and internal glass deep cleaned, plus a supervisor inspection.
QUARTERLY
Performance review with the managing agent, and window, carpet and bin store deep cleans as agreed.
Every communal clean logged, timed and photographed
We run our communal contracts on cleaning management software, so the managing agent, the board and our supervisor see the same record of each visit.
1
Check-in on site
Cleaners check in and out at the block, so every visit and its length is recorded.
2
Checklist on the phone
The block's checklist is ticked off area by area: lobby, stairs, lift and bin store.
3
Photos of the finished work
Weekly clean, residential block
Completed
07:30
Checked in
18/18
Tasks done
9
Photos
07:32
Entrance, lobby and post boxes
Done
08:05
Stairwells and landings, floors 1–8
Done
09:10
Lift car and buttons sanitised
Done
09:25
Bin store swept and disinfected
Done
09:40
Photos sent to managing agent
Sent
4
Supervisor monitoring
Supervisors inspect each block every month and record it digitally, and missed tasks are followed up.
Photos of the cleaned areas are attached to the visit, ready to share with directors or residents.
COMPLIANCE
Health and safety, with RAMS for your block
Managing agents need paperwork that passes an audit. You get it with the quote, not after the first complaint.
RAMS
Site-specific risk assessment and method statement
Written for your building after the site survey.
COSHH
COSHH assessments for every product
Safety data sheets kept for every product we use.
SSIP
Safer Contractor accredited
Health and safety checked through an SSIP scheme.
INSURANCE
£2m public and £10m employers' liability
Insurance certificates supplied with your quote.
PEOPLE
DBS-checked, trained cleaners
Holiday and sickness cover included, so cleaning never stops.
EQUIPMENT
Colour-coded equipment, eco-friendly products
No cross-contamination, and products that are safe around residents, children and pets.
CASE STUDY · RESIDENTIAL BLOCK
Communal Block Cleaning Case Study: A 120-Flat Residential Block, from Constant Complaints to Zero
120-flat residential block
THE PROBLEM
Directors complaining constantly
Cleaning tasks were not being completed, the lifts were always dirty and the floors were sticky.
WHAT WE DID
Clear tasks, tracked on every visit
✓ Set a clear, written task list for every communal area.
✓ Tracked every visit and task through our cleaning management software.
✓ Made sure every task was completed and recorded.
THE RESULT
Zero complaints since we took over
The managing company approached us to take over the block. The directors have made no complaints since.
120
flats in the block
0
complaints since we took over
3 years
working together
HOW IT WORKS
From first call to first clean
Five steps from your first call to a clean, checked block.
1
Free site visit
We walk the block with you, or review a video walk-through.
2
Written quote
Hours, tasks and frequency for each area, in writing.
3
Meet your team
Your cleaner and supervisor are introduced before the first clean.
4
Cleaning starts
Usually within 48 hours of agreeing the quote.
5
Inspect and report
Monthly inspections and a quarterly performance review.
PRICING
Communal cleaning prices in London
Communal block cleaning is charged by the hour. Your quote is built from the hours your block needs.
1
Block size and floors
Sets the number of hours each visit takes.
2
Lifts, bin stores and external areas
Adds tasks to the checklist.
3
Visit frequency
From weekly to daily, based on foot traffic.
4
Extras
Windows, carpets and deep cleans are quoted separately.
More than communal cleaning
One contractor for the shared parts of your building. We also provide HMO cleaning and end of tenancy cleaning for landlords, and contract cleaning for offices and other workplaces.
Communal carpet cleaning
Deep cleaning and stain treatment for corridors and stairs.
Window cleaning
Internal and external communal windows and glass.
Graffiti and stain removal
Walls, doors and external areas.
Pest control
Rodents, insects and bird proofing, with prevention visits.
Waste management
Bulky items, clearances and bin store cleaning.
Maintenance
Handyman repairs, painting, plumbing, electrical work and gutters.
Communal and block cleaning across London and Hertfordshire
We clean residential blocks in every London borough and across Hertfordshire.
Central and West London
Westminster, Marylebone, Belgravia, Kensington, Chelsea, Notting Hill, Hammersmith and Fulham, Ealing, Hounslow and Richmond.
North London
Camden, Islington, Kings Cross, Hampstead, Barnet, Finchley, Haringey, Enfield, Brent, Harrow and Stanmore.
East and South London
Hackney, Tower Hamlets, Canary Wharf, Newham, Redbridge, Southwark, Lambeth, Wandsworth, Lewisham, Greenwich and Bromley.
Hertfordshire
Watford and surrounding Hertfordshire towns.
Our partners
Frequently asked questions
What does communal block cleaning include?
Communal block cleaning covers the shared areas of a residential building: entrances and lobbies, stairwells and landings, corridors, lifts, bin stores and external areas. We clean them to a written checklist agreed for your block, with windows, carpets and deep cleans scheduled as needed.
How often should communal areas in a block be cleaned?
Most residential blocks have communal cleaning once or twice a week. Busy blocks with lifts, high foot traffic and large bin stores often need cleaning several times a week or daily. We recommend a frequency after the site visit.
How much does communal cleaning cost in London?
Communal cleaning is charged by the hour, from £19 per hour plus VAT. The total depends on the number of hours your block needs, which is set by its size, number of floors, lifts, bin stores and how often it is cleaned. Quotes are free and in writing.
How do you prove the cleaning was done?
Every visit is recorded in our cleaning management software. Cleaners check in on site, tick off the block's checklist and photograph the finished areas, and supervisors inspect each block every month. Managing agents can share the record with directors or residents.
Are your communal cleaners DBS-checked and insured?
Yes. Every cleaner is DBS-checked and trained. We hold £2 million public liability and £10 million employers' liability insurance, we are Safer Contractor (SSIP) accredited, and insurance certificates are supplied with the quote.
Do you work with managing agents and RMCs?
Yes. We work with managing agents, block management companies, resident and right-to-manage companies, housing associations and landlords. Several blocks can sit on one agreement, with a separate checklist and visit record for each building.
Can you clean bin stores and external areas?
Yes. Bin stores and refuse areas are swept, disinfected and deodorised, and external areas such as pathways, entrances and car parks are swept and litter-picked. Pressure washing can be added on request.
Can you clean in the evenings or at weekends?
Yes. We can schedule communal cleaning early in the morning, in the evening or at weekends to suit residents and your building's access arrangements.
Do you bring your own equipment and products?
Yes. We supply all equipment and eco-friendly cleaning products, use colour-coded equipment to prevent cross-contamination, and keep COSHH data sheets for every product.
What happens if the regular cleaner is off?
Holiday and sickness cover is included, so a trained replacement covers the visit and your block's cleaning does not stop.
Is there a long contract?
No. Communal cleaning runs on a rolling monthly agreement with 30 days' notice, and cleaning usually starts within 48 hours of agreeing the quote.
Which areas do you cover for block cleaning?
We cover residential blocks in every London borough, including Central, North, East, South and West London, as well as Hertfordshire. Tell us the postcode and we will confirm coverage.